Frequently Asked Questions
Everything you need to know about our military-grade timepieces.
Where are Marathon watches manufactured?
All Marathon watches are designed in Canada and manufactured in La Chaux-de-Fonds, Switzerland, ensuring the highest standards of Swiss precision and craftsmanship.
What kind of warranty comes with my purchase?
Every Marathon watch comes with a two-year international warranty that covers any manufacturing defects from the date of purchase.
How long does shipping take for domestic and international orders?
Domestic orders typically arrive within 3-5 business days. International shipping durations vary by location but generally take 7-14 business days via tracked courier services.
What is your return policy for unworn watches?
We offer a 30-day return policy for watches in their original, unworn condition with all protective films and packaging intact.
Are Marathon watches water-resistant?
Yes, our watches are built to military specifications. Water resistance ratings vary by model, ranging from 5ATM (50 meters) for pilot watches to 30ATM (300 meters) for our professional diver series.
Do you offer repair or battery replacement services?
Yes, we provide full-service maintenance and repairs through our authorized service centers to ensure your timepiece remains accurate and durable for a lifetime.