Returns & Exchanges
At Marathon Watch, we stand by the craftsmanship of our timepieces and offer a 30-day return window for items in original, unworn condition. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution for returns or exchanges.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your watch in its original military-grade packaging, ensuring all tags, manuals, and protective films are intact.
Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
Quality Inspection & Refund
Once our technicians verify the condition of the timepiece, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing